Shipping policy
1. Processing Time: Orders placed on business days are shipped within 1-3 business days (subject to stock availability).
2. Shipping Coverage: We ship worldwide. Hong Kong and Mainland China enjoy priority treatment.
3. Shipping Fees:
- Hong Kong and Mainland China: Free shipping (no minimum order required).
- International orders: Calculated by weight & destination (shown at checkout).
4. Estimated Delivery:
- Hong Kong & Mainland China: 1-3 days (advantage from Shenzhen warehouse)
- International: 7-15 days (customs may affect timing)
5. Lost/Damaged in Transit: We will reship or refund if proven lost/damaged (tracking evidence required).
6. Additional Note: For bulk purchases (wholesale/large orders) or alternative shipping methods (e.g., sea freight, air freight consolidation), we offer flexible options. Please leave a note in your order or contact support for a personalized quote and arrangement.
7. Note: International orders may incur customs duties/taxes, buyer's responsibility. Mainland China orders comply with local customs rules.